Q: WHY IS MY MEMBER DISCOUNT NOT APPEARING AT CHECKOUT?

A: Essentials Membership benefits apply to all Essentials, Online Exclusives and other seasonal discounts and sales. If you are not receiving your discount at checkout, please try the following:

  1. Make sure you are logged into your account. You must be logged in using the email you used to purchase your membership. When logged in, your name appears in the upper right hand corner of the menu bar.
  2. Make sure you see your Essentials Member order in your Account Order History. You must complete the purchase of your membership to receive member discounts.
  3. Try clearing your cache and cookies on your browser. Please use the following link for step by step instructions on how to do so depending on your browser and device. https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser
  4. If you still dont see your member discount, please contact us at [email protected]
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